Shipping Policy

The products are shipped within 6 working days, once the order is placed by the customer.

  • If your order is time sensitive, make sure to contact us. We will facilitate a speed up shipping if possible.
  • The shipping time is dependent on the method of transit. Although, it may be varied in case of unforeseen circumstances or festivals.
  • All orders will ship through ground courier unless otherwise decided. An estimate of the shipping charges is available while you “check out”.
  • Shipping Charge will added while placed order based on your location and weight of shipment. 
  • Prakrt, we assure to provide easy and quick shipment of our products to the customers. We will ensure, to the best of our abilities that your order is delivered to you on time or earlier.

Return and Refund Policy

  • Ordering at Prakrt Web and app Portal is an easy and quick process. 
  • Please ensure the following while accepting the orders: 
  1. Do not accept any product by the courier services if the product is opened or tampered.
  2. Take a picture or make a video of the package if you find the product to be damaged or false product. This can be a supporting proof to check with our courier service.
  3. Do not break/tear the seal of the product if you have any doubts/questions about authenticity.
  • If the product seal is broken, we do not accept return/replacement of that product.
  • We will not be accepting any return/replacement if the above points are not being followed.
  • For return, send a snapshot of the outer packaging, Prakrit order number and images of the product received, with the invoice copy to our customer care at Ensure that the product is unused and unbroken. Seal, tags, boxes and other packaging has to be intact.
  • Return courier has to be arranged by the customer, we do not have the facility to arrange a return pick-up.
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